Social Work Certificate [C45380SW]
Program Information
The certificate helps prepare students for direct service delivery work in social service agencies. The curriculum enables students to link theory and practice through interactive classroom activities developing a skill-based academic foundation. Course work includes the history of the social service movement, ethical issues, diversity issues, law in the practice of social work, and community resources. Students also gain skills in interviewing and counseling techniques.
Program of Study
Total Credit Hours: 18
Program Learning Outcomes
- Human services student function as change agents and must therefore attain and develop a core of knowledge, theory, and skills to provide direct services and interventions to clients and client groups.
- Student shall demonstrate an understanding of social work’s obligation to serve diverse populations.
- Student must have knowledge of the primary roles and functions of social workers.
Technical Requirements
| Ability |
Definition of Standard |
Examples |
| Critical Thinking |
Student must:
- Have a general understanding of Human Services guidelines and practices.
- Be able to implement proper judgment and problem-solving skills.
- Be able to apply ethical standards to situations.
- Have the ability to apply knowledge, skills and experience to determine best/safe practice.
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- Follows the rules and guidelines for ethics and professional standards in the field.
- Uses supervision and makes case decisions for clients.
- Maintains professional demeanor while able to problem solve complex situations.
- Review and understand written documents such as client charts andprovider records.
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| Interpersonal |
Student must
- Have the ability to work with others in a variety of settings and situations.
- Maintain hygiene and dress requirements appropriate for assignments.
- Have the ability to listen to others and determine their wants and needs.
- Demonstrate the ability to adapt to changing environments and work related challenges.
- Show respect for diverse populations.
- Display cross-cultural competency, integrity, moral reasoning, ethical behaviors and concern for others.
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- Flexibility in working with clients and coworkers.
- Dressing in a way that is conducive to the professional environment.
- Maintains confidentiality.
- Actively listen to what people are saying.
- Demonstrate ability to cope with stressfulsituations.
- Display integrity, honesty, respect, reliability andaccountability.
- Accept and utilize constructive feedback to enhance personal and professional growth.Respond to challenging situations while maintaining composure andprofessionalism.
- Work independently and inteams.
- Respond to challenging situations while maintaining composure andprofessionalism.
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| Behavioral |
Student must:
- Have the ability to self-regulate emotions and choose behaviors that are professional.
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- Using a self-care coping plan even during high stress situations.
- Utilizing aspects of supervision.
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| Communication |
Student must:
- Have the ability to communicate orally with others.
- Have the ability to communicate effectively in writing.
- Have the ability to comprehend and understand spoken and written language.
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- Engage in positive productive conversation with coworkers.
- Keep written notes in a way that others can understand.
- Discuss details and ask questions regarding client care.
- Listen and respond to others in a nonjudgmental, respectful manner.
- Awareness of non-verbal communication.
- Observe, interpret and respond appropriately to surroundings, nonverbal cues, verbal and written information.
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| Physical |
Student Must:
- Have the endurance, strength, mobility, balance, flexibility and coordination to perform client activities.
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- Sit, stand, walk and maintain balance at varying intervals.
- Bend, stretch, squat, twist, kneel and reach.
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