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Standard
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Definition of Standard
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Example(s) of Technical Standard
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CRITICAL THINKING SKILLS
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- Utilize critical thinking skills to analyze and interpret business transactions
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- Prepare budgets and forecasts for use by management.
- Provide administrative and clerical support to management.
- Research tax or financial information based on client’s situation/needs.
- Based on research, decide on best plan of action for given situation.
- Use judgment to decide when a decision is unethical versus illegal and respond appropriately.
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MOTOR SKILLS
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- Sufficient motor function to execute movements required for data entry and analysis, preparation of reports, and effective usage of technology
- Ability to perform office functions such as sitting for prolonged periods, navigating work stations and office setting
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- Effectively participate in classroom and out-of-classroom assignments and activities.
- Effectively utilize appropriate/relevant hardware and software programs, such as computer applications and a keyboard/mouse.
- Copying, filing client records, etc.
- Readying mailings.
- Lifting items in an office environment.
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TECHNOLOGY SKILLS
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- Ability to effectively utilize and manipulate a variety of technology assets, i.e. MS Office Suite (Word, Excel, PowerPoint, etc.) as well as proprietary employer systems
- Ability to use the world-wide web effectively as a tool to aid with classroom and work-related tasks
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- Demonstrate proficiency in working with and manipulating various proprietary and non-proprietary systems and programs.
- Demonstrate proficiency in utilizing the world-wide web for assistance in researching information, posting, etc.
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HEARING SKILLS
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• Hearing is sufficient to participate in meetings, interact with employees, and effectively receive directions
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• Hearing should be sufficient for directions given and communications received to be clearly understood.
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VISION SKILLS
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• Vision should be sufficient to perform accounting data analysis, data entry, preparation of reports, and usage of appropriate technology
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• Demonstrate the ability to read and interpret financial documents and reports.
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COMMUNICATION SKILLS
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- Effectively communicate in a business environment
- Ability to communicate effectively in writing
- Comprehension and understanding of spoken and written language
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- Provide clear and relevant information to an auditory or written audience.
- Where necessary, conduct research utilizing a variety of electronic methods.
- Effectively communicate through correct use of grammar, punctuation, etc.
- Produce email, business letters, financial reporting and other business correspondence.
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INTERPERSONAL SKILLS
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- Ability to effectively manage time
- Ability to communicate in a clear, comprehensive and understandable manner
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- Possess the ability to be punctual in both a classroom and work setting.
- Possess the ability to effectively communicate verbal and written instructions to and receive directions from supervisors, peers, and subordinates.
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BEHAVIORAL SKILLS
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- Maintain hygiene and dress requirements for an office setting
- Ability to adapt to changing environments and work-related challenges
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- Daily dress and hygiene for business and professionalism.
- Adapt to procedural changes in the work environment due to changes in the processes and/or technology.
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| ENVIRONMENTAL TOLERANCE SKILLS |
- Ability to tolerate reasonable levels of light, sound, and temperature
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- Ability to tolerate a typical business, office-setting environment
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