Standard |
Example of Activity or Behavior |
Interpersonal abilities sufficient to interact with co-workers, patients, families and persons from variety of backgrounds |
Establish rapport with patients, families, and co-workers |
Communication abilities sufficient for interaction with others in verbal and written form |
Collect and document assessment data, explain treatments, procedures, obtain and disseminate information relevant to work duties |
Mental/cognitive abilities sufficient to plan and implement assigned duties in responsible manner |
Displays attitudes and actions consistent with ethical standards of medical assisting, including confidentiality, respect, tact, collaboration and teamwork |
Physical abilities sufficient to maneuver in small spaces, lift and carry equipment up to 30 pounds, push and have sufficient fine motor dexterity for kneeling, bending, stooping, pinching, grasping and manipulating instruments and equipment |
Move around exam room, administer CPR, transfer patients using stretchers and wheelchairs; lift and carry 30 pounds of weight safely |
Gross and motor abilities sufficient to provide safe and effective patient care |
Move, calibrate, pause equipment and supplies. Lift, transfer and position patients. |
Auditory ability sufficient to monitor and assess health needs in person or remotely |
Assess heart and lung sounds, assess blood pressure, hear sounds of instruments and equipment with or without corrective devices |
Visual acuity sufficient for assessment, performance of office and clinical procedures and maintenance of environmental safety |
Observe patient responses, monitor vital signs, read instruments, computer screens, identify reagents and lab media with or without corrective devices |
Tactile ability sufficient for assessment and performance of clinical procedures<\td>
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Perform palpation techniques such as bony landmarks, venipuncture sites, and differentiate between temperature and pressure variations |
Emotional stability sufficient for performing the medical assisting role
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Maintain calm and efficient manner in all situations; remain alert to surrounding and potential emergencies |
Olfactory ability sufficient to perform medical office or clinical procedures |
Distinguish drugs, liquids and/or chemicals |