Contents
Catalog Links

Student Handbook

LMS Help

If you need help with the LMS,

  1. Go to the College’s homepage (www.mitchellcc.edu), then click the "Quick Links” drop-down menu.
  2. From there, select “Academic Resources” (www.mitchellcc.edu/academic-resources). On this page, locate and click the box labeled “Online Classes” (www.mitchellcc.edu/college-credit-online-classes). This will take you to the “About Distance (Online) Learning” webpage.
  3. Under the “Resources” section, open the dropdown for “Distance Learning Help.” Here, you’ll find the 24/7 student support phone number for LMS issues: 1-704-603-6736.

Before calling, check the FAQ section on the page (towards the bottom) for answers to common questions.

You can also email dl-information@mitchellcc.edu. Your email will be directed to the college’s support ticketing system.

Ticket Received After Hours and on Weekends (After 4 p.m. Mon.-Fri. and Sat. Sun.):

Tickets received outside of office hours will be collected; however, no action can be guaranteed until the next working day.

Ticket Received During Holidays/Breaks/College Closures:

By the end of next business day college is open/normal operating hours.