2024-2025 College Catalog

Human Services Certificate [C45380H]

Program Information

The Human Services Technology curriculum prepares students for entry-level positions in institutions and agencies which provide social, community, and educational services. Along with core courses, students take courses which prepare them for specialization in specific human service areas. Students will take courses from a variety of disciplines. Emphasis in core courses is placed on development of relevant knowledge, skills, and attitudes in human services.

HSE 110Introduction to Human Services

3

HSE 112Group Process I

2

HSE 123Interviewing Techniques

3

HSE 125Counseling

3

HSE 225Crisis Intervention

3

HSE 240Issues in Client Services

3

Total Credit Hours: 17

Program Learning Outcomes

  • The human services student must demonstrate an understanding of the structure and dynamics of organizations, communities, and society as well as the nature of individuals and groups.

  • Human services student function as change agents and must therefore attain and develop a core of knowledge, theory, and skills to provide direct services and interventions to clients and client groups.

  • The human services student shall incorporate human services values, attitudes and ethical guidelines in order to promote understanding of human services application in practice.

Technical Requirements

Ability Definition of Standard Examples
Critical Thinking

Student must:

  • Have a general understanding of Human Services guidelines and practices.
  • Be able to implement proper judgment and problem-solving skills.
  • Be able to apply ethical standards to situations.
  • Have the ability to apply knowledge, skills and experience to determine best/safe practice.
  • Follows the rules and guidelines for ethics and professional standards in the field.
  • Uses supervision and makes case decisions for clients.
  • Maintains professional demeanor while able to problem solve complex situations.
  • Review and understand written documents such as client charts andprovider records.
Interpersonal

Student must

  • Have the ability to work with others in a variety of settings and situations.
  • Maintain hygiene and dress requirements appropriate for assignments.
  • Have the ability to listen to others and determine their wants and needs.
  • Demonstrate the ability to adapt to changing environments and work related challenges.
  • Show respect for diverse populations.
  • Display cross-cultural competency, integrity, moral reasoning, ethical behaviors and concern for others.
  • Flexibility in working with clients and coworkers.
  • Dressing in a way that is conducive to the professional environment.
  • Maintains confidentiality.
  • Actively listen to what people are saying.
  • Demonstrate ability to cope with stressfulsituations.
  • Display integrity, honesty, respect, reliability andaccountability.
  • Accept and utilize constructive feedback to enhance personal and professional growth.Respond to challenging situations while maintaining composure andprofessionalism.
  • Work independently and inteams.
  • Respond to challenging situations while maintaining composure andprofessionalism.
Behavioral

Student must:

  • Have the ability to self-regulate emotions and choose behaviors that are professional.
  • Using a self-care coping plan even during high stress situations.
  • Utilizing aspects of supervision.
Communication

Student must:

  • Have the ability to communicate orally with others.
  • Have the ability to communicate effectively in writing.
  • Have the ability to comprehend and understand spoken and written language.
  • Engage in positive productive conversation with coworkers.
  • Keep written notes in a way that others can understand.
  • Discuss details and ask questions regarding client care.
  • Listen and respond to others in a nonjudgmental, respectful manner.
  • Awareness of non-verbal communication.
  • Observe, interpret and respond appropriately to surroundings, nonverbal cues, verbal and written information.
Physical

Student Must:

  • Have the endurance, strength, mobility, balance, flexibility and coordination to perform client activities.
  • Sit, stand, walk and maintain balance at varying intervals.
  • Bend, stretch, squat, twist, kneel and reach.