Academic Advising: Student Services Division

Academic Advisors in the Student Services Division provide onboarding support, academic advising, and success coaching for incoming, traditional career and technical education students enrolling in their first semester of college. They also provide the same level of support and service for incoming students in traditional college transfer programs, and are additionally assigned to first-time students in Associate in Arts and Associate in Science programs through their first year of college. Advisors promote student self-efficacy through success coaching and proactive interactions and interventions, review students’ programs of study, instruct on the use and navigation of the student information and registration portal, and assist with educational planning. Advisors also inform students of college processes and the transition from Student Services Advising to faculty advising. Advisors utilize student engagement software to support and communicate with students, and to act proactively on the behalf of their advisees, referring to college and community resources. Student Services Advising is located in the Eason Student Services Building on the Statesville Campus and in the George W. Brawley, Jr. Building on the Mooresville Campus.