/Institutions/Mitchell-Community-College/json/2024-2025/Student-Handbook-local.json

/Institutions/Mitchell-Community-College/json/2024-2025/Student-Handbook.json

Student Help for Online Services

If you need help with Self-Service, Microsoft 365, or the LMS, visit the My Mitchell webpage and click on Help. You will be redirected to "Resources for Online Learning." At the end of this page you will find a link to "User Support Services" along with a phone number for 24/7 student support for LMS issues. Please visit the "User Support Services" page to view guidance on the most commonly asked LMS questions prior to initiating a phone call.

You may also send an email to dl-information@mitchellcc.edu. Emails will be directed to the college’s ticketing system.

Ticket Received After Hours and on Weekends (After 4 p.m. Mon.-Fri. and Sat.- Sun.):
Tickets received outside of office hours will be collected; however, no action can be guaranteed until the next working day.

Ticket Received During Holidays/Breaks/College Closures:
By end of next business day college is open/normal operating hours.